Support

Help with LectureCam, from the people who make it.

App support

Email our support team

techtronics.co@gmail.com

This is the dedicated support address for LectureCam. Questions about your account, your notes or a payment? Write to us and a person will reply. We aim to answer within 2 working days, Monday to Friday, Malaysia time.

Write to support

What to include

  • The email address on your LectureCam account
  • Your device and the app version
  • What happened, and when
  • A screenshot, if you have one

Keep your password to yourself

We will never ask for your password or a sign-in code, by email or anywhere else.

Questions & Answers

Short answers to what people ask most. If yours is not here, email us.

LectureCam is a study app made by Techtronics Company. You photograph the whiteboard or the slides during a lesson, and the app turns the photos into one organised note with a summary, typeset equations and redrawn diagrams.
LectureCam is made for iPhone, iPad, Android phones and tablets, with a desktop app for Windows and Mac. Your notes are saved to your account, so they appear on the devices you sign in to. How many devices you can use at the same time depends on your plan.
No. LectureCam works from photos only. It takes a photo only when you press capture, it sees only the pictures you choose to import, and it never asks for access to your microphone.
Notes are generated automatically from your photos, so they can be incomplete or wrong, especially with unclear handwriting or glare. The original photos are kept under every note so you can check anything that matters.
They are stored in your account and processed to write your notes. We do not sell them and we do not use them to train AI models. The full details are in our Privacy Policy.
Subscriptions bought through the App Store or Google Play are managed, cancelled and refunded through your Apple or Google account. For anything else, email techtronics.co@gmail.com from the address on your LectureCam account and a person will reply.
In the app, open Settings, then Profile, then choose Delete account. The steps, and what to do if you cannot open the app, are in Delete your account and data below.

Delete Your Account and Data

You can delete your LectureCam account yourself at any time. Deleting removes your account, your notes and your photos.

Deleting is permanent. If you want to keep a copy of your notes, export them first.

Records we must keep by law, such as payment records, are kept only for as long as the law requires. Backups expire on their own schedule.

In the app

  1. Open LectureCam and go to Settings.
  2. Choose Profile.
  3. Choose Delete account and confirm.

If you cannot open the app

  1. Email techtronics.co@gmail.com from the address on your account.
  2. Use the subject Delete my LectureCam account.
  3. We delete the account and its data within 30 days and confirm by email.

A subscription bought through the App Store or Google Play must also be cancelled in your Apple or Google account.

Who Is Behind LectureCam

LectureCam is made and supported by Techtronics Company, a software and digital solutions company in Kuching, Sarawak, Malaysia. We design, build and support our own products, and we answer our own support email.

For anything about the app, email is the fastest way to reach the right person.

Company
Techtronics Company

Techtronics CompanySoftware & Digital Solutions

  • Based inKuching, Malaysia
  • Flagship productLectureCam
  • Support replies within2 working days